Cancelation Policy

Reduction & Cancellation Policy In case of cancellation or reduction of Sponsorship, please write to the Sponsorship Department of Kenes Group:
Paula Suarez,
Penalties for cancellation/reduction will be as follows:
• 50% of the contracted package price if the cancellation/reduction is made after 15 July 2022.

Terms and conditions


Only applications that are received on the appropriate forms duly completed and addressed to Kenes will be considered. The registration will be confirmed as space becomes available.

Applicants will be informed in writing of the acceptance or rejection of their applications. In the event of rejection, all payments will be refunded. In the event of acceptance, Exhibitors shall be bound by the terms and conditions listed herein and/or in the brochure and/or any other contractual agreement between the parties. OBLIGATIONS AND RIGHTS OF THE EXHIBITOR Registration implies full acceptance of the exhibition regulations by the Exhibitors.

Any violation of these regulations may lead to immediate revocation of the right to participate in the Congress without compensation or reimbursement of the amounts already paid or payment of damages to the Exhibitor. By applying, the Exhibitor definitively and irrevocably undertakes to occupy the assigned space and to maintain its facilities until the date and time defined for the closing of the event. The Exhibitor can only present in his stand or space the materials, products or services described in the application to participate. Advertising by firms that are not registered as exhibitors is not permitted. The transfer or sublease of the assigned spaces, totally or partially, is forbidden.


The Organizer undertakes to allocate the space to the Exhibitor according to the preferences indicated by the applicants. Applications will be considered on a first-come, first-served basis. If absolutely necessary, the Organizer reserves the right to modify the distribution of the stands, without any obligation to compensate the Exhibitor. The Organizer reserves the right to offer any space that has not been occupied on the eve of the opening of the Congress to a different firm, without obligation to provide compensation to the Exhibitor who did not show up.


The Organizer does not insure the equipment and display materials installed by the Exhibitor. Under no circumstances shall it be held liable for loss, damage or destruction caused to the Exhibitor’s equipment, goods or property. The Exhibitor assumes responsibility for its exhibited material, his employees and delegates and for any third party that can visit his space.

The Exhibitor shall indemnify and hold harmless the Organizer, its suppliers, directors, employees, delegates and representatives, from any damage, loss, injury, cost, fine and complaint including all complaints and damages and those caused by fire and extending within a coverage policy contracted by the exhibitor, his partners, representatives related to materials, equipment, goods or properties exposed for the event by the Exhibitor. The Exhibitor shall purchase insurance policies for the aforementioned
damages. The Organizer reserves the right to change the venue, dates and times of the Congress activities without liability to the Exhibitor for damages or losses resulting therefrom. The exhibitor will be notified in writing as soon as changes have been made.


The exhibition coordinator, acting under the direction of the Organizing Committee, has the final decision regarding the acceptance of the display. The Exhibitors are prohibited from sharing the assigned space with others without written consent of the coordinator. The Organizer reserves the right to alter the plan or limit the space assigned to each Exhibitor, postpone the exhibition or transfer it to another venue if circumstances require such action. In the event that any contingency prevents the holding of the exhibition, the Organizer is not responsible for the expenses incurred except the rental rates of the exhibition spaces. Exhibitors and their equipment must not block aisles, obstruct neighboring stands or damage facilities or rented equipment. Exhibitors are requested to leave enough free space to ensure a good view of the surrounding stands. Exhibitors are responsible for the cost of designing, installing and shipping their exhibition items (and dismantling them) at the exhibition site.

The use of flammable materials is not permitted. The exposed equipment must be installed under strict safety measures. Exhibitors must comply with the designated schedule to complete the assembly of their stand before the opening of the exhibition and to dismantle it at the closing of the exhibition.

The stand shall not be dismantled or packed before the designated time. The exhibitor is responsible for packing and organizing the shipment of all the valuables before leaving the stand; otherwise the organizer will dismantle it under the risk and at the sole cost to the exhibitor.

Exhibitors are obliged to ensure that their stands are always staffed during exhibition hours. Payments will be made according to the conditions contemplated in the prospectus or, if different, accepted in writing by the Organizer. If the Exhibitor does not make the payment on time, the Organizer is entitled to rescind the contract, suspend confirmation of acceptance, use the space for another purpose or request compensation for breach of contract. The participation of the Exhibitors is contingent upon
compliance with all rules, regulations and conditions set forth herein. Access to the exhibition is authorized upon presentation of the accreditation issued by the Organizer. Exhibitor’s badges will not be sent in advance but will be handed out at the exhibition coordinator’s counter at the beginning of the exhibition. The Organizer guarantees the daily cleaning of the corridors. Exhibitors assume responsibility for the cleaning of their stands. The distribution of any type of catering by the Exhibitors to the participants will only be permitted provided that the catering rules of the exhibition site authorize it. The Organizer is not responsible for the quality and/or quantity of the catering offered by the Exhibitor. The Exhibitor shall indemnify and hold harmless the Organization, its suppliers, directors, employees, delegates and representatives from any liability, loss, complaint, action, proceeding, injury, demand, fee, fine, judgment, damage, cost and/or expense (including attorneys’ fees) incurred by third parties as a result of the use or consumption of catering delivered by the Exhibitor.

Any exhibition or institutional activities must be limited to the stand space and must have the prior consent of the Organization. Panels and advertisements are not permitted outside the exhibition areas assigned to Exhibitors. The areas and equipment made available to Exhibitors must be returned in their original state. In case of damage or loss of supplied equipment or damage to occupied areas, the exhibitor shall be responsible for the repair and replacement. Any decoration or special installation must be presented to the Organizer for prior authorization. The Organizer will not approve stands that do not meet the accepted standards until the necessary changes have been made.


Please note that it is the Partners’ and/or Supporters’ responsibility to comply with the local authority’s regulations, including, without limitation, IFPMA, the International Federation of Pharmaceutical Manufacturers & Associations Code of Practice on the promotion of medicines (, MedTech Europe Code of Ethical Business Practice (, The Advanced Medical Technology Association (AdvaMed) (, as well as FDA restrictions on the promotion of investigational and preapproved drugs and devices and the FDA prohibition on promoting approved drugs and devices for unapproved uses. Any product not FDA-approved for a particular use or not commercially available in the U.S. may be exhibited only if accompanied by easily visible signs indicating the status of the product. Failure to comply with these regulations may not be used as a ground to declare the contract void. Failure to comply with the rules and regulations will not expose the Organizer to any suits, demands by the Partner/Supporter or any other third party.